The holidays can be stressful. Cooking and planning, decorating and organizing – Who has time to spotlessly clean before your guests arrive or after they go?
We do! It’s our job to ensure you have a clean space – whenever you need it – so you can focus on all the other things that need to be done.
Booking a holiday cleaning service helps you tackle all the toughest messes in your kitchen, bathrooms, living areas, and bedrooms.
We make the overall hiring & cleaning process as simple as possible, while adjusting to what works best for you. The entire process is as follows:
It varies according to the size of your space, but on average you can expect the service to take 4-5 hours.
We recommend at least one standard cleaning per month to maintain a clean home, however depending on your household needs this could fluctuate.
While you can certainly progress through the entire cleaning process without direct contact, it is usually best to meet your dedicated cleaning professional at least once during initial hiring. This way, we can personalize our service a bit more for you. After all, we believe residential cleaning is inherently personal and value knowing our customers personally.
No, however we always like our work to be signed off before leaving. Otherwise, we ask that you approve of your cleaning on your invoice/client hub.
Let us know within 24 hours, and we will immediately return to correct any issues. We ensure that we progress through a documented 50-point quality checklist before leaving to avoid this issue if at all possible.
We are fully insured and bonded, and with photo/video evidence we will ensure that any mistake is made whole. Documenting our before/after photos in our client hub help prevent challenges in this area.
Absolutely! Make sure to add any special request as complete as possible during the estimate process, and we will confirm on initial visit.
Through our internal workflows, we make sure that a quality checklist is completed and documented before being able to complete the service and generate an invoice. Quality management is an integral part of our company success.
Yes, all CR Total Cleaning staff are insured with General Liability Insurance.
Absolutely! You will be assigned a dedicated cleaning professional for recurring cleaning services. We view this as an important aspect of our personalized service, want you to feel comfortable with your cleaner, and know them personally.
Yes, we bring all supplies and equipment necessary.
You may cancel or adjust your booking without a fee as long as it’s 48 hours prior to the service.
We’re flexible with how we handle keys and alarm systems. Just let us know what you prefer.
When completing a booking, we’ll ask that you enter your card information and use this information to charge after the service is completed. Also, we offer alternative payment options including Venmo, Cash, Zelle, and others. We can work this out during your initial consultation.
Yes, all cleaners must pass criminal background checks in order to work with us.
No! While the trend of ‘drop-cleaning’, i.e. using a 10-99 contractor as a cleaner is increasing in the cleaning industry, all of our employees are full-time, W-2 staff members. This way, we are able to ensure consistency in our services and make sure all of our cleaners are appropriately trained.
